Work Experience
THE·TEAM (Wasserman) | Associate Account Director
Entertainment and Sports Advertising Agency (Dec 2025-Present)
- Serve as primary client lead for Meta’s Content Studio, managing relationships across 12 global brands including Instagram, WhatsApp, Facebook, and Threads
- Oversee a 20+ person cross-functional team spanning analytics, social media, and strategy to execute large-scale community management and real-time trend identification initiatives across the U.S., LATAM, and EMEA
- Lead development of $1M-$5M budgets and resourcing for new and expanded workstreams within Meta’s Content Studio
AKA | Associate Director of Social Media
Live Entertainment Advertising Agency (July 2024-Dec 2025)
- Led the overall strategic vision of integrated social media campaigns for Broadway productions including Tony Award-winning Sunset Blvd., Buena Vista Social Club, Waiting for Godot, ART, Swept Away
- Skillfully navigated multiple complex stakeholder groups, including A-list talent, in order to greenlight ambitious, high-impact creative initiatives
- Managed both the creative and operational aspects of 100+ content shoots including pre- and post-production logistics, union requirements and budgets
- Partnered with design studio to translate audience insights into compelling creative briefs resulting in 500+ bespoke social assets annually
- Directed social response during crisis events, partnering with comms and press teams on messaging, sentiment monitoring, and community triage in real time
- Trained and mentored 6-person social media team
Serino Coyne | Social Media Strategist
Live Entertainment Advertising Agency (Nov 2021-July 2024)
- Oversaw Social Media department operations including development of work scopes, budgets, staffing and new business proposals
- Secured a major institution as a social media client, achieving a 65% growth in followers and boosting engagement rates from 4% to 12%
- Generated 32M video views and 250K followers for a new production through social-first video content, resulting in a sold-out run and a Silver Clio Award
New York City Center | Senior Digital Marketing Manager
Non-Profit Performing Arts Center (Oct 2016-Nov 2021)
- Defined a digital strategy and unique voice for New York City Center’s online presence, resulting in 4x audience growth from 2016-2021
- Led livestreaming integration during COVID-19 shutdown across IT, Development, Marketing, and Audience Engagement teams
- Launched City Center’s first influencer program as part of Anniversary campaign
- Partnered with Development department to secure funding for City Center’s first Digital Asset Management System (Xinet) to house 75 years of archival materials
Audience Rewards | Marketing Coordinator
Broadway Loyalty Program (Oct 2015-Oct 2016)
- Managed relationships with Broadway productions, hotel and airline partners, and NYC&Co to provide unique ticket promotions and special-access experiences for members of all programs
Education
The University of Texas at Austin
B.S. Advertising
B.A. Theatre and Dance
Awards
The Clio Awards
Bronze, 2025, Buena Vista Social Club
Silver, 2024, Dracula, A Comedy of Terrors Social Campaign
Bronze, 2024, Jaja’s African Hair Braiding Social Campaign
TedXBroadway
Young Professional 2018
Technical Skills
Software
Airtable, Asana, SmartSheet, Jira, Claude, ChatGPT Enterprise, Tessitura (CRM), Wordfly, Mailchimp, Canva, CapCut, Frame.io
Projects
Theater Producer
• From A Distance: A Song Cycle by Keren Abreu (FringeNYC)
• Poor Boys’ Chorus by Brian Kettler (Broadway Bound Theater Festival)